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FAQs
Travelers’ most Frequently Asked Questions. Please give us your questions if you do not find yours here.

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You can ask questions, request promotions, departure dates and rates or simply share your thoughts with us by sending us an email at info@opentour.vn. We try our best to reply within 24 hours

Phone us
Our lines never get engaged, our office hours is from 8.30am to 5.30pm (GMT+7)

• If you are outside Vietnam, please dial: + 84-4-37171818 or + 84-8-39753598
  Please note that the "+" sign indicates that you must first dial your country's international-Line Code (USA is 011)
• Press call center: 1900 555537 when you are in Viet Nam
• Press 04-37171818 when you are in the central, the north of Vietnam and Hanoi.
• Press 08-39753598 when you are in the south of Vietnam and Ho Chi Minh city.
• Urgent help (24/7), please call your travel consultant or Mr. Nam at 090322 2225 or Ms Giang 0904020292