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BOOKING GUIDE
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Booking guide

   
02:44' PM - Thursday, 17/06/2010

Step 1: Select your tour

  • Once you select your tour on our website please click on 'Book now' button () which will lead you to our tour booking form.

Step 2: Complete our form

  • Please fill all required information on our form. Click on 'Send' button on bottom of the page. If you wish to place another tour, please complete step 1 and 2 separately.

Step 3: Confirm your tour

  • Once sending your booking form to us, you will immediately receive our email with details of your booking.
  • We will then process to check with all related service's availabilities then confirm your tour booking within 24 hours.
  • If all services are available, we will send you an email with detailing of your services such as transportations, junk cabin, joining instruction, timing, costing, deadline...etc...
  • If any service is not available, we will try to suggest other alternative options for you to consider.
  • If you choose our customized tour service, we will send our proposal itinerary for your consideration or decision.

Step 4: Payment

  • Once you have decided to book our tour, we will send you our bank account for wire transfer or secured links for credit card online payment.
  • Payments can be made by using our payment methods
  • If your departure is more than 10 days: deposit 20% of total tour's cost or minimum of 100 USD per booking is required.
  • If your departure is less than 10 days: full payment is required.
  • Our cancellation policy will apply once you have submitted your credit cards or other methods of payment.

Step 5: Get your service voucher

  • Once your payment have been authorized by our bank, we will issue our service voucher by email.

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Still have some Questions?

If you have any questions regarding our services or need more information please see our FAQs (Frequently asked questions), contact us by email or telephone (+84.4) 37171818 or hand phone: (+8490) 3222225
(Please note that the "+" sign indicates that you must first dial your country's international-Line Code (USA is 011)

Our reservations department operates from 7h00am to 7h00pm everyday (GMT + 07:00 time), 7 days a week and we will be happy to assist you.

Thanks for support our company!

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